Oregon Home Builder Adds Bill Grove To Customer Service Team


LAKE OSWEGO, Ore., November 12, 2007 — Buena Vista Custom Homes has announced the hiring of Bill Grove as Customer Service Representative.

Grove will work as a team member on the customer service and quality assurance group. Buena Vista is well known for its excellence in building and uses a rigid 137-point quality control checklist on each of its homes, ensuring each of the 137 items exceeds standards. The customer service team examines each home prior to an initial customer walk through.

Grove has work over 24 years in the construction industry and most recently served as the Customer Service Field Manager for Lafferty Homes.

“We are pleased to add Bill to our customer service team,” said Roger Pollock, owner of Buena Vista. “His presence adds another impressive layer in our commitment to customer service excellence.”

About Buena Vista Custom Homes: Buena Vista Custom Homes is a custom builder dedicated to making the dream of purchasing an affordable home a reality. Buena Vista currently has developments in Hillsboro, SW Portland, Beaverton, Tigard, Wilsonville, Happy Valley, Cooper Mountain, Murray Hill and the Tri-Cities. Buena Vista was named the fastest-growing business in Oregon by The Portland Business Journal. In 2004 and 2005, the Daily Journal of Commerce named Buena Vista the 2nd largest Luxury Home Builder. In early 2005 the Portland Metro Home Builders Association honored Buena Vista with their “Building Excellence Award” as well as presenting them with the honor of “Best Builder Website.” In late 2005, Builder Magazine named Buena Vista the fastest growing builder in the U.S.


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